Scented Solace accepts orders 24/7 and ships on Mondays and Wednesdays

Orders are sent via USPS Priority Mail from Bradenton, FL. USPS Priority transit times vary per state but typically deliver within 3-4 business days. During the busy fall/holiday season, USPS may experience delays. These delays are out of our control. Also due to covid-19, shipping prices may increase as well as shipping times of arrival. You will be notified via the email you provided, once your package is on the way with the tracking number.

Order Processing 

Orders are processed in the order they are received. After placing your order, processing takes 4 to 7 business days (as the candles are handmade). Please note transit time doesn’t include our order processing time. These days are in addition to the transit time. As soon as your candle(s) ship, you’ll receive a shipment notification email with a tracking number.

If your order qualifies for free shipping, it will be sent via USPS Priority Mail. 

Shipping Rates

All orders over $99 will received free shipping via USPS Priority. 

All other orders will pay a flat rate which is provided once you provide your shipping address in the checkout. All of our orders are shipped via USPS Priority or USPS Priority Express. 

Shipping Domestic

Scented Solace currently ships to all 50 states. You may experience longer delivery times when shipping to Hawaii and Alaska.

Shipping International

We currently do not ship internationally.

Shipping FAQs

Having problems with tracking?

Sometimes it can take USPS 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, shoot us an email at info@scentedsolace.com and we will look into it.  

Can I edit my shipping address?

If you order has not shipped yet, please email us at info@scentedsolace.com. If you order has shipped, we can’t change the shipping address. However, you can contact USPS and request a package intercept. There’s no guarantee. You will be responsible for any fees associated with intercepting your package. Scented Solace is not responsible for packages being delivered to the incorrect address due to the wrong address or incomplete address provided by the customer.  If your package is returned to us due to the inability to deliver, you are responsible for the shipping cost to return the package back to you. 

My package was lost or stolen. What now?

We are not responsible for packages that have been marked as delivered but it appears the package may have actually been stolen. We send emails to let the customer know when the package is out for delivery. It is your responsibility to retrieve your package.